Privacy & Personal Data Protection Policy
Alter Knowledge | www.annakirykou.com
Last updated: November 2, 2026
1. Introduction
At Alter Knowledge, respect for individuals, their privacy, and confidentiality is a fundamental principle of my professional practice.
This Privacy Policy describes how I collect, use, retain, and protect personal data through the website www.annakirykou.com, as well as in connection with initial communications and appointment scheduling.
Personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek legislation.
2. Data Controller
The data controller responsible for the processing of personal data is:
Anna Kirikou | Alter Knowledge
Address: Vathy Avlidas, Chalkida, 34100, Greece
Email: anna@annakirykou.com
Website: www.annakirykou.com
For any matters concerning the processing of personal data or the exercise of your data protection rights, you may contact me at the email address provided above.
3. Personal Data Collected
Depending on how you use the website, the following categories of personal data may be collected:
Contact Information
When you complete the contact form, the information you provide is collected, such as your full name, email address, and message content.
Free Initial Consultation Booking Data
When you schedule a free initial consultation, the information necessary to organize and confirm the appointment is collected, including contact details, date, time, and any additional information you choose to provide.
Technical Data
When you visit the website, technical information may be collected, such as your IP address, browser type, device information, and data related to the website's operation and security.
Information Voluntarily Provided
You may choose to include additional personal information in the messages you send.
Please avoid submitting sensitive personal data, such as health-related information, through the general contact forms.
4. Purposes and Legal Bases for Processing
Personal data is used exclusively for specific and lawful purposes.
Communication Management: To respond to questions, requests, or expressions of interest regarding Alter Knowledge services. Depending on the circumstances, processing is based on taking steps at your request prior to entering into a contract or on the legitimate interest in managing professional communications.
Appointment Scheduling: To register, confirm, remind you of, or reschedule your free initial consultation. Processing is based on taking steps at your request prior to entering into a contract.
Website Operation and Security: To maintain website functionality, address technical issues, and protect against unauthorized use, based on the legitimate interest in ensuring the secure operation of the website, where applicable.
Compliance with Legal Obligations: Where the processing or retention of data is required by applicable law.
Optional Cookies and Related Technologies: Where required, these are used only after obtaining your prior consent.
Submitting a message or booking an appointment does not automatically subscribe you to marketing communications.
5. Free Initial Consultation
The website provides the option to schedule a free initial consultation.
The information submitted during the booking process is used to organize the appointment and facilitate necessary communications regarding the meeting.
The initial consultation is provided free of charge and does not require online payment.
Booking a consultation does not automatically establish a coaching relationship. The terms of any potential professional engagement are agreed upon separately through an appropriate agreement between the parties involved.
6. Confidentiality and Professional Coaching Practice
Confidentiality is a fundamental principle of my professional practice.
As a professional coach holding the Associate Certified Coach (ACC) credential from the International Coaching Federation (ICF), I am committed to upholding the relevant professional and ethical principles.
Before a coaching engagement begins, the terms of the relationship, the boundaries of confidentiality, and any circumstances in which disclosure of information may be required under applicable law or the relevant agreement are clarified.
This Privacy Policy does not replace an individual Coaching Agreement or any additional data protection information provided in the context of a professional coaching engagement.
7. Technology Service Providers
The website is built and hosted on the Wix platform.
Wix services are used for website functionality, contact form management, and appointment scheduling.
Usercentrics for Wix is used to manage consent regarding cookies.
Namecheap Private Email is used for professional email communications.
These service providers may process personal data to the extent necessary to deliver their services, in accordance with their respective contractual terms and applicable data protection requirements.
I do not sell visitors' personal data to third parties.
8. Data Transfers Outside the European Economic Area
Certain technology service providers may process or store personal data outside the European Economic Area (EEA).
Where such transfers take place, appropriate conditions and safeguards required under the GDPR must be implemented, such as adequacy decisions or appropriate contractual clauses, depending on the circumstances.
For further information regarding transfers involving your personal data, please contact anna@annakirykou.com.
9. Personal Data Retention Period
Personal data submitted through the contact form or when booking a free initial consultation is retained for up to twelve (12) months from the last relevant communication, provided that no professional engagement has commenced and there is no other lawful reason for retaining the data.
After this period, the data is securely deleted or anonymized.
Where a professional engagement begins, different retention periods may apply, depending on the purpose of processing, the relevant privacy information provided, and applicable legal obligations.
Technical data and cookie-related data are retained in accordance with the settings and retention periods of the services used, as reflected in the relevant cookie information.
10. Cookies and Tracking Technologies
The website uses or may use cookies and related technologies to ensure proper functionality, security, and the provision of essential services.
Strictly necessary cookies are used for the operation of the website.
Where non-essential cookies are used, such as analytics or advertising cookies, they are activated only in accordance with applicable consent requirements.
Consent preferences are managed through Usercentrics for Wix.
Visitors can choose to accept or reject non-essential cookies and modify their preferences through the available consent management mechanism.
Further information about specific cookie categories and their providers is made available through the consent management tool once the relevant configuration has been completed.
11. Newsletter
At present, the website does not offer an active newsletter subscription service.
If such a service is introduced in the future, subscriptions will be based on an appropriate lawful basis and, where required, on prior, freely given, and unambiguous consent.
Subscribers will be able to unsubscribe from marketing communications at any time through an unsubscribe link included in each email or by submitting a request to anna@annakirykou.com.
Unsubscribing from marketing communications does not automatically result in the deletion of data that must be retained for other lawful purposes.
12. Data Subject Rights
Under the GDPR, and subject to the applicable conditions, you have the right to:
-
Access your personal data.
-
Rectify inaccurate or incomplete data.
-
Request the erasure of your personal data.
-
Restrict the processing of your personal data.
-
Object to the processing of your personal data.
-
Request data portability, where applicable.
-
Withdraw your consent where processing is based on consent.
To exercise your rights, please contact anna@annakirykou.com.
Requests are handled in accordance with the procedures and time limits established by the GDPR, generally within one month of receipt, subject to any legally permitted extensions where the relevant conditions are met.
You also have the right to lodge a complaint with the Hellenic Data Protection Authority through its website at www.dpa.gr.
13. Personal Data Security
Appropriate technical and organizational measures are implemented to protect personal data against unauthorized access, loss, alteration, or unlawful processing.
Access to personal data is restricted to individuals and service providers who require it for specific lawful purposes.
Although protective measures are implemented, no method of electronic transmission or storage can guarantee absolute security.
14. Links to External Websites
The website may contain links to professional networks, social media platforms, and other external websites.
The processing of personal data by these third parties is governed by their respective privacy policies.
15. Personal Data of Minors
The website is primarily intended for adults interested in personal and professional development services.
The collection of personal data from minors through general contact forms is not intended.
If it is discovered that a minor's personal data has been submitted without an appropriate lawful basis, the necessary action will be assessed in accordance with applicable legislation.
16. Digital Content and Future AK Labs Services
AK Labs is a space dedicated to educational and informational content.
At present, the website does not offer online sales of digital content or collect online payment information.
If standalone educational modules, paid services, or other digital functionalities are introduced in the future, this Privacy Policy will be updated before their launch to describe the relevant personal data processing activities.
17. Changes to This Privacy Policy
This Privacy Policy may be amended when the services, website functionality, or applicable legal requirements change.
The current version will be published on this page, indicating the date of the latest update.
18. Contact
For any questions regarding this Privacy Policy or the protection of your personal data, please contact:
Anna Kirikou | Alter Knowledge
Vathy Avlidas, Chalkida, 34100, Greece
Email: anna@annakirykou.com
Website: www.annakirykou.com